PostAT

PostAT Terms and Conditions
Letterbox parcels and parcels to consumers in Austria

Austrian Post is Austria’s leading mail and parcel carrier. Below is an overview of the terms and conditions, surcharges, and features, so you can easily see what to expect when shipping with this carrier.

Features of the mailbox package:

1. Maximum length: 35 cm
2. Maximum width: 25 cm
3. Maximum height: 2 cm
4. Maximum weight: 500 g

Package features:

• Maximum length: 100 cm
• Maximum width: 60 cm
• Maximum weight: 31 kg
• Maximum belt dimensions: 100 x 60 x 60 cm

Other:

1. Maximum insured amount: €510
2. Non-cubic shipments may incur additional charges, depending on their dimensions and weight.

Surcharges per package:

1. Exceeding the weight limit: €12.20
2. Exceeding the maximum weight and volume: €18.20
3. Large package surcharge: €7.40
4. Surcharge for non-standard shape: €8.20
5. Fuel surcharge: variable