VASCO: the place where your fulfillment process runs smoothly.

Outsourcing your B2C logistics operations to a 3PL —such as VASCO— offers many benefits. It saves you time and money, as you don’t have to invest in a warehouse or staff training. In addition, you gain access to our team’s expertise and experience, combined with advanced software and hardware. Our fulfillment service is flexible and scalable, ideal for peak periods and business growth. Since everything is based on barcode scanning, picking errors are reduced and orders can be processed faster and more efficiently. All the systems and channels you use can be integrated with the WMS, giving you real-time visibility at all times. Furthermore, our multi-carrier offering enables international expansion. We strive for long-term, win-win relationships with our customers. That’s why we offer a personalized approach and expert assistance with your e-commerce and supply chain challenges.

With our Multichannel Fulfillment Service, you can serve both your business and retail customers from a single central inventory location through various sales channels, such as your own online store, Amazon, Bol.com, and other marketplace accounts. We cater to a wide range of (e-commerce) businesses, from pure players that sell exclusively online to e-tailers with both online and physical stores. We ensure that shipments to retail partners and marketplaces comply with the agreed delivery instructions. With everything “under one roof,” you maintain an overview of the various order flows. There’s no longer any need to manage inventory across multiple locations. You work with a single point of contact for questions regarding all your fulfillment needs.

If you sell certified organic products, you must comply with specific guidelines to maintain your certification. Every stage of your supply chain must meet these standards, which are verified by certification bodies. VASCO is SKAL-certified, which means we meet the requirements for storing and distributing organic products. Our storage facilities are dust-free, and we follow the First In, First Out (FIFO) method to ensure that products with the earliest best-by date are processed first. We record —if desired— all batch numbers for optimal traceability. All of this ensures that, in the event of a recall, products can be correctly traced and retrieved.

The condition of the products is checked when the boxes are unpacked, and if they show any discrepancies or damage, they are rejected. The quantities are checked and, where necessary, updated in the Purchase Order (PO) that you placed in our system.

All individual items and/or outer cartons are scanned. As a result, every single item and/or outer carton undergoes an incoming scan (accurate inventory management). In addition, we also handle items that do not have a barcode or are not recognized in our system. For pallet deliveries where the contents must also be assigned to pallet locations, the quantities to be recorded are processed according to the communicated pallet stacking schedules, provided they are single-SKU pallets. For mixed-SKU pallets, the pallets are “unpacked,” stored, the quantities counted, and the inventory recorded.

We use various order-picking strategies to efficiently process orders of different sizes and across multiple sales channels (B2C/B2B).

Container batch picking is one such method, in which orders from different customers containing multiple order lines are picked at specific intervals and sorted into containers (bins) by our outbound staff.

The advantage of this method is that, while completing a single route, multiple orders are picked simultaneously, and each order is sorted into its own bin. This is just one example of the many methods we use for order picking.

The orders are ready to leave our fulfillment center and will enter the carrier’s sorting and delivery process. We offer multi-carrier shipping options. This means we work with a select number of delivery partners who handle various types of shipments within the EU and the Rest of the World (ROW):

• Letter mail, small packages;– international priority (tracked and untracked);
• Packages of various sizes that are processed through the “regular” sorting and delivery network (both B2C and B2B);
• Fragile and bulky shipments handled by our dedicated delivery partners;
• Multicollo B2B shipments;
• LTL and FTL pallet shipments (with time slots if desired): less-than-truckload and full-truckload shipments (pallets);
• Export shipments and pickup shipments

Regardless of whether we follow any additional instructions, every return undergoes the following inspection:

• The product packaging is evaluated for marketability;
• The product packaging is evaluated for marketability;
• Every return undergoes an odor check;
• Every return is inspected for signs of use;
• Every return is checked for completeness (are any parts missing?)

If a return meets one or more of these criteria, it will be rejected. These rejected products are stored in a separate area of our fulfillment center, after which we will coordinate an appropriate follow-up action in consultation with you. If a return does not meet one or more of these criteria, it will be approved. The product will be added to inventory, and the inventory level will be updated.