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DHL For You Terms and Conditions
Letterbox parcels and B2C parcels within the Netherlands and Belgium

  • Maximum dimensions per package: longest side 120 cm and other sides 60 cm
  • Maximum volume: 240 liters (= L x W x H in cm / 1000)
  • Maximum weight per package: 31.5 kg

DHL For You Surcharges

Manual processing
Package exceeds the above specifications: €7.25 per package

Non-standard specifications
A package that is longer than 120 cm, wider than 60 cm, or taller than 60 cm. Maximum length: 180 cm. Maximum volume: 432 liters.

  • In the Netherlands, per package: €7.25
  • In Belgium, per package: €23.50

Long package
A package between 180 cm and 240 cm long.
Maximum volume: 432 liters.
Maximum weight: 31.5 kg.

  • Per package: €23.50

Heavy package
For shipping a package weighing between 20 and 31.5 kg.

  • Per package: €4.25

DHL Parcel Connect Terms and Conditions
B2C Packages within the EU

  • A maximum of 1 package per shipment
  • Minimum dimensions per package: L15 x W11 x H1 cm
  • Maximum dimensions per package: L120 x W60 x H60 cm
  • Maximum length 180 cm and maximum volume 432 liters (= L x W x H in cm / 1000)
  • Maximum weight per package: 31.5 kg

DHL Parcel Connect Surcharges

Manual processing
Package exceeds the above specifications: €7.25 per package

Non-standard specifications
A package that is longer than 120 cm, wider than 60 cm, or taller than 60 cm.
Maximum length: 180 cm. Maximum volume: 432 liters.

  • Per package: €23.50

Heavy package
For shipping a package weighing between 20 and 31.5 kg.

  • Per package: €4.25

Terms and Conditions for DHL Europlus Parcel International
B2B Parcels within the EU

  • Minimum dimensions per package: L15 x W11 x H3.5 cm
  • Maximum dimensions per package: L120 x W60 x H50 cm
  • Maximum weight per package: 31.5 kg
  • Minimum weight per package: 500 grams

DHL Europlus Parcel International Surcharges

Manual processing
Package exceeds the above specifications: €7.25 per package.

Additional service
A package smaller than 15 L x 11 W x 3.5 H cm: €3.50 per package

A package larger than 120 cm (L) x 60 cm (W) x 50 cm (H) and up to 180 cm (L) x 100 cm (W) x 50 cm (H): €7.25 per package

Extra large
A package between L180 x W100 x H50 cm and up to L240 x W100 x H200 cm: €49.50 per package

A package measuring between 124 and 600 cm in length, with a maximum diameter of 30 cm and weighing up to 31.5 kg. Available in the Benelux: €49.50 per package

Heavy package
For shipping a package weighing between 20 and 31.5 kg: €4.25

Terms and Conditions for DHL Europlus Pallet Benelux
B2B Pallets within the Netherlands, Belgium, and Luxembourg

  • Starting at 6 pallets per shipment, with a maximum of 26 pallets
  • Standard Euro pallets or block pallets (max. L 100 x W 120 cm)
  • Maximum height of 200 cm (including pallet)
  • Maximum weight per pallet: 1,000 kg
  • Maximum weight per shipment: 24,000 kg

DHL Europlus Pallet Benelux Surcharges

Additional pallet
More than 5 pallets, per delivery address, per day in the Benelux. Per additional pallet: €75.00

Waiting time during loading or unloading
If loading or unloading takes longer than the agreed-upon time.

  • For shipments of less than 6 cubic meters, a waiting fee of
    will be charged after 30 minutes.
  • For shipments exceeding 6 cubic meters, waiting time will be charged after 60 minutes. Per 15 minutes: €13.75

Terms and Conditions for DHL Europlus Pallet International
B2B Pallets within the EU

  • Maximum dimensions per pallet: L120 x W100 x H200 cm (including pallet)
  • Maximum weight per pallet: 750 kg
  • A maximum of 5 pallets per shipment (per delivery address per day)
  • Maximum of 2,500 kg per shipment

Terms and Conditions for DHL For You Today
B2C Packages within the Netherlands, SameDay

  • Minimum dimensions for letterbox-sized packages: 15 x 11 x 1 cm
  • Maximum dimensions for letterbox parcels: 38 x 26.5 x 3.2 cm
  • Maximum weight for a mailbox package: 1 kg
  • Minimum dimensions per package: 15 x 11 x 1 cm
  • Maximum dimensions per package: 80 x 60 x 50 cm
  • Maximum weight per package: 20 kg

DHL For You Surcharges Today

Manual processing
Package exceeds the above specifications: €7.25 per package

DHL Shipping Options via Linehauls

DHL Small Package/Parcel Post DE
Parcel Features

  • Maximum dimensions (L x W x H): 35.3 x 25 x 8 cm
  • Maximum weight: 1 kg

DHL International Parcel Service
Parcel Features

  • Maximum dimensions (L x W x H): 35.3 x 25 x 10 cm
  • Maximum weight: 200 g

DHL Parcel
Features of parcels up to 2 kg

  • Maximum dimensions (L x W x H): 60 x 30 x 15 cm
  • Minimum dimensions (L x W x H): 15 x 11 x 1 cm
  • Maximum weight: 2 kg

Characteristics of packages weighing 2–31.5 kg

  • Maximum dimensions (L x W x H): 120 x 60 x 60 cm
  • Minimum dimensions (L x W x H): 15 x 11 x 1 cm
  • Maximum weight: 31.5 kg

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