How to avoid carrier surcharges.

It is common for carriers to pass on surcharges when a package does not meet the specified shipping requirements.

Want to avoid having to pay penalties? Then follow our tips:

1. Ensure product data is complete: The first step is to correctly enter product data into our WMS. Make sure all dimensions, HS codes, and weights are entered in the appropriate product fields. We can use this data to configure automated processes that ensure the right decisions are made at the packing station.

Make sure the package is not delivered by the supplier in an unusual shape so that it fits on the carrier’s automated conveyor belt. Use sturdy packing materials and ensure that the contents of the box do not leak or shift.

2. Choose the right shipping method: Avoid surcharges by selecting the right shipping method. Send the right packages via the right service to the right country, and be sure to take into account weight limits, girth limits, and permitted dimensions. If you need our help with this, please contact us.

3. Avoid extra costs for return shipments: If a package cannot be delivered due to an error in the address, the seller is responsible for the return shipping costs. Install an address verification plugin in your online store to prevent this.

4. Avoid volumetric weight surcharges with shipping rules: Carriers often charge a surcharge when a package exceeds the allowed volumetric weight. If your product data is in order, we can help you manage this through automation.

If you ever have questions about a benefit, please contact us for additional assistance.